Contact us
Last updated: 28 September 2026
Questions about your account, a payment, a refund or someone's behaviour? Reach us here.
Support
- Email: garbaground@proton.me (we reply Monday–Saturday, 10 am–6 pm IST)
- Address: Ahmedabad, Gujarat, India
Grievance Officer
- Under the Information Technology Rules, 2021 and the Digital Personal Data Protection Act, 2023, our Grievance Officer is:
- Name: Yash Koladiya
- Email: garbaground@proton.me
- We acknowledge complaints within 24 hours and resolve them within 15 days.
Reporting someone
- The fastest way is in the app: open the chat or their profile card, then Report. It's free and doesn't need a Pass.
- Reports go to our moderators with the reported message only. We may suspend chat for accounts that break our Terms.
Payments
- For a payment question, email garbaground@proton.me with your registered email and the payment ID (it starts with "pay_"). Never send us your card number, UPI PIN or OTP.
